Answer:Maximum number of recipients that can be uploaded on one excel is 10,000, you may upload multiple files as you wish.

Answer:‘Own reference’ is any internal unique reference (e.g. staff ID) while ‘Narration’ is what you would like to appear on the bank statement narration for reconciliation purpose. Remember to avoid special characters including dots and commas

Answer:Yes, NMB Internet Banking bulk file transaction allows mixed payments i.e. internal transfers, domestic transfers (EFT), TISS, MNOs. Although bills payments are not yet part of mixed file.

Answer:If the uploaded transaction was not successfully it will not appear on the activity log. Check status through Uploaded File Inquiry

Answer:Go to uploaded file inquiry to identify error file, refer to bulk file guide provided that will indicate exactly how to spot error including the exact file ROW/CELL with error.